Understanding Collision Repair From Head To Tow

There isn't anything worse than having a crash around West County, Chesterfield, Wildwood, Ellisville, or Ballwin, Missouri and needing to get your automobile towed away, unless your car is delivered to an auto body shop you didn’t select and held hostage until you pay.

The situation has been around for a long time, but is becoming worse, due to trucking and towing industry deregulation which enables private drivers a lot of leniency in picking up vehicles and taking them to the highest bidder.

How could you avoid getting cheated when you get a tow? There are numerous rights you have as a consumer, and some clever things you ought to know to prevent a towing operator from taking advantage of you.

Car Craft Chesterfield recommends the following:

auto body towing repair collision center chesterfield mo st louis missouri1.    Keep with the vehicle until the tow truck shows up if at all possible.

2.    Get the towing company’s name, address, phone number, driver’s name, tow truck operator license number, and license tag number from the truck.

3.    Ask where the car will be brought, the address, on-site contact person, and pickup policies.

4.    Ask for an estimate on the cost of the tow and any extra charges – on paper and signed by the driver.

5.    Remember that you have the right to have the car towed anywhere you want.  That is why it’s vital that you have an accident plan in place ahead of time that details your selected collision repair center.

6.    Do not forget that once your vehicle is delivered to a storage facility or unapproved auto body shop, you will be liable for daily storage fees, compelled to utilize their repair facility, and will owe delivery fees if you tow it to your selected shop.

7. Make a spare set of your title, registration, and insurance papers from your glove box so you can take them along with you if your vehicle is towed.

8.    Remove all of the electronics, sports equipment, office materials, and personal items from the vehicle before it is towed.

9.    Double check how your vehicle is hooked up for towing.  Usually, if it is a rear-wheel drive vehicle, these should be above the ground to avoid harming the transmission.  For a front-wheel drive vehicle, the front tires ought to be off the ground.

10.    Call your insurance company as soon as possible to let them know where your vehicle is being towed. They can't mandate where you have your automobile brought or fixed, but might have some guidance on quality collision repair shops if you do not already have one chosen.

If you have the car towed to Car Craft Auto Body in Chesterfield, MO, you can have faith that we will do the work required, on time and on budget, all backed by a lifetime warranty. You don't ever want to be at the mercy of a tow truck operator who isn’t working with a reliable auto body shop.